Terms and Conditions
These Terms and Conditions govern use of the velrniq™ online store and purchases submitted through it.
Store Operator & Acceptance
velrniq™ is operated by Hangzhou Qiji Network Technology Co., Ltd.. By accessing the store, creating an account, or placing an order, you agree to these Terms and the applicable store policies.
Eligibility
To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.
Customer Accounts
If account functionality is available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.
Product Information
We make reasonable efforts to present bag descriptions, photographs, dimensions, materials, compartments, hardware, included accessories, prices, and availability accurately.
Measurements & Product Variation
Minor differences in measurements, color, fabric texture, stitching, hardware tone, lining, padding, or production batches may occur and are not necessarily defects.
Product Use & Care
Customers are responsible for using products for their intended purpose, following available care guidance, and avoiding loads or conditions that may exceed the intended use of the bag.
Prices & Currency
Prices, promotions, product availability, shipping charges, and applicable taxes may change without notice. The final order total is displayed during checkout.
Payment
Payment methods available to you are displayed during checkout. Transactions may be subject to payment authorization, identity verification, fraud-prevention review, or provider requirements.
Order Acceptance & Cancellation
Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order where reasonably necessary, including suspected fraud, pricing or inventory errors, unavailable destinations, or payment issues.
Shipping & Delivery
Shipping and delivery are governed by the Shipping Policy. Delivery estimates are not guaranteed arrival dates.
Returns & Refunds
Returns, exchanges, cancellations, damaged-item claims, and refunds are governed by the Return & Refund Policy and applicable consumer law.
Intellectual Property
The velrniq™ name, brand presentation, original website copy, graphics, product presentation, and other protected content may not be copied or commercially exploited without authorization except where law permits.
Third-Party Services
The store may rely on Shopify, payment providers, carriers, fulfillment partners, analytics providers, and other third-party services.
Prohibited Activity
You may not use the store for unlawful, fraudulent, abusive, deceptive, infringing, malicious, or unauthorized purposes.
Disclaimers & Mandatory Consumer Rights
Nothing in these Terms excludes or limits rights, warranties, guarantees, or remedies that cannot lawfully be excluded under applicable consumer law.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential losses. Mandatory legal rights remain unaffected.
Governing Law
These Terms are governed by applicable laws relating to the store operator, except where mandatory consumer-protection rules in a customer's jurisdiction apply.
Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page with its revision date.
Contact
Questions about these Terms may be sent to service@velrniq.com.